Shipping policy

Shipping Policy for Findie Music Technology Private Limited

At Findie Music Technology Private Limited, we are committed to providing our customers with the best possible service when it comes to shipping their orders. Please read the following shipping policy carefully to understand how we handle shipping:

1. Order Processing Time:

  • Orders are typically processed and dispatched within 1-2 business days after payment confirmation, unless otherwise stated for specific products or during peak seasons.

2. Shipping Methods:

  • We offer various shipping methods to accommodate the diverse needs of our customers. These may include standard shipping, expedited shipping, and express shipping.
  • Shipping methods available for your order will be displayed at the checkout page, along with estimated delivery times and costs.

3. Shipping Destinations:

  • We currently offer shipping to addresses within [list of countries/regions where shipping is available]. Please ensure that you provide accurate shipping information to avoid any delays or issues with delivery.

4. Shipping Costs:

  • Shipping costs are calculated based on factors such as the weight of the package, shipping method selected, and destination.
  • Customers will have the opportunity to review shipping costs before completing their order during the checkout process.

5. Estimated Delivery Times:

  • Estimated delivery times vary depending on the shipping method selected, as well as the destination of the package.
  • Customers will receive a tracking number via email once their order has been dispatched, allowing them to track the progress of their delivery.

6. International Shipping:

  • For international orders, please note that customs duties, taxes, and other fees may apply upon arrival in the destination country. These fees are the responsibility of the customer and are not included in the shipping charges.

7. Delivery Issues:

  • In the rare event that a delivery issue arises, such as a lost or damaged package, please contact our customer service team immediately. We will work diligently to resolve the issue and ensure that you receive your order as quickly as possible.

8. Shipping Holidays:

  • Please note that our shipping carriers may observe holidays, which could affect the processing and delivery times of your order. We will do our best to notify customers of any potential delays due to holidays or other circumstances.

9. Shipping Restrictions:

  • Some products may be subject to shipping restrictions due to their size, weight, or contents. We will notify customers of any such restrictions before they complete their purchase.

10. Contact Information:

  • If you have any questions or concerns regarding our shipping policy, please don’t hesitate to contact us at [customer service email or phone number].

By placing an order with Findie Music Technology Private Limited, you agree to abide by the terms outlined in this shipping policy. We appreciate your business and strive to make your shopping experience as seamless as possible. Thank you for choosing Findie Music Technology!